Optiven Telemarketing Sales Rep Jobs In Kenya

Telemarketing Representative Job, Sales & Marketing Jobs Kenya 2021,

Telemarketing Representative Job Vacancy-10 Positions

We are looking for an enthusiastic Telemarketing Representatives who will be generating sales either by cold calling or answering requests in a fast-paced environment. They will be responsible for influencing existing or potential customers to buy Optiven products.

Job Summary:

The successful Telemarketing Representatives must be friendly and persuasive. They will be required to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidates will also be patient and cool-tempered to deal with aggressiveness and complaints.

Their key goal will be to promote business growth by expanding the company’s clientele.

Responsibilities:

  • Making telephone calls to a list of current or potential customers to sell products or solicit leads
  • Proposing products to prospective clients and describing their quality and benefits in a detailed and persuasive manner
  • Use scripts to provide information about product’s features, prices etc. and present their benefits
  • Answer telephone calls from potential customers who have been solicited through advertisements
  • Ask pertinent questions to understand the customer’s requirements
  • Obtain customer information such as name, address, and payment method, and also enter reservations into database
  • Record the customer’s personal information and enquiries accurately in a computer system.ie CRM
  • Deal with complaints or doubts to safeguard the company’s reputation
  • Schedule appointments for property advisors to meet with prospective customers or for customers to go for site visits in our projects
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and record useful information

Qualifications

  • Diploma or certificate in Telesales, Customer service or related course
  • 2-5 years’ experience as a telemarketer or similar sales/customer service role
  • Prior experience working in a customer care center or a call center will be a plus
  • Proven track record of successfully meeting sales quotas preferably over the phone
  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Aggressiveness and desire to build sales
  • Excellent communication and presentation skills
  • Proficient in English
  • Skilled in negotiation and dealing with complaints
  • Persistent and results-oriented
  • Patient and able to handle customer rejection
  • Professionalism
  • High levels of integrity

How to Apply

If you believe you have high performance culture, positive mental attitude and are self-driven, then apply using the following linkOptiven Job on or before 31st July 2021.

NB: We do not charge for job applications and interviews. Canvassing will lead to automatic disqualification.

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