Sales Officers Job (3 Posts)

Job Description

The Sales Officer will be responsible for prospecting for, acquiring and maintaining customer relationships. The role will also be responsible for understanding customer needs and making recommendations for existing product and process redesign while also contributing to new product development. With overall direction from the Sales Team Leader, the role holder will be expected to actively drive sales growth through telephone, on the ground sales activities and customer visits. Their main measure of success will be the amount and number of loans disbursed and percentage of loans collected per month.

Reports to: Sales Team Leader

Department: Business Development

Location: Nairobi


Have a thorough understanding of the organizations products and services and the supporting policies and processes
Be able to articulate each products core value proposition to the customer both verbally and in writing
Have a thorough understanding of the organizations core target market
Constantly prospect for new customers in the form of new employers (mid-size corporates and SMEs)
Engage new employers (mid-size corporates and SMEs) to secure opportunities to pitch their products and services
Develop strategy and plans to engage employees of targeted MOU clients that will provide opportunities to meet and pitch to as many active employees as possible
Spend time on the ground engaging employees of MOU clients to drive uptake of the organizations products
Identify new and unique opportunities to engage employees of MOU clients to improve awareness of the organizations products amongst the employee captive market
Ensure all loans sold are properly applied for and all requirements met by the applicants before presenting to Credit teams for approvals
Follow up collection of loan instalments from clients by ensuring that instalments are paid through check off
Where the instalments are missed or clients separated from employment then the role holder will be expected to follow up the borrower for recovery of the loan
Customer service – ensure that the overall customer experience is positive and that the organization meets all its brand promises to its customers – quick, no hassle loans!
Always maintain a good understanding of the competitive landscape of the organizations direct competitors, their price points. Product features etc. to enable the job holder effectively position and sell its products


Post-secondary school diploma or professional qualification required
University Degree – in a business or marketing field will be an added advantage

How to Apply

Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time Telephone number to the email address provided with Sales Officers on the Subject line. Candidates MUST indicate their Current and Expected salaries.

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