Training & Documentation Manager Jobs In Kenya

Training & Documentation Manager Job, IT Kenyan Jobs 2021, Communication Job Vacancies In Kenya,

Training & Documentation Manager

Our client in the ICT industry is currently looking to hire a Training & Documentation Manager.


  • Produce high-quality, on-time communications in support of new product features. Translating complex and technical information into an intuitive and clear format.
  • Produce marketing communications material. This content may include announcements of new product features, print & online ads, press releases, product sheets, and company flyers/brochures.
  • Create multimedia content for inclusion in communications. This content may include video footage and tutorials using Adobe Captivate software, Flash animations, etc.
  • Leverage basic understanding of software development lifecycle to support development of various technical documents that includes but is not limited to requirements, specifications, and end user documentation.
  • Work Closely with Technical and Non-Technical Team Members
  • Create Diagrams, Drawings and Charts to Explain Product Usage
  • Develop and Maintain Standard Operating Procedures
  • Write clear, understandable documents that follow the writing standards and processes defined by the operations department.
  • Interview the appropriate software engineers, support staff, and quality assurance personnel to understand functionality and to determine the documentation needs throughout the project lifecycle.
  • Interact with relevant internal and external clients for training information.
  • Participate as project lead if requested and provide regular interaction with other project leads on work assignments and schedules.
  • Assist in answering Request for Proposals (RFP)
  • Develop training material.
  • Complete editorial reviews of peers’ documents


  • Bachelor’s Degree in communication or equivalent.
  • Must have writing experience using various desktop publishing applications (such as Frame Maker and Word) within a software development environment.
  • 3+ years of experience with MS Office products
  • Must have experience producing various types of documents such as end user guides, online help systems, quick reference cards, reference manuals, and functional specifications.
  • Document planning, research, writing and editing proficiency.
  • 3 years of experience in training and proposals writing.

How to Apply

Please send us your CV to

Previous Post Next Post

⚠️Report Job

⚠️Safety Tips: Never pay anyone for job application, test or interview. A genuine employer will never ask you for the payment in anycase.

Disclaimer & TOS: is an exclusive platform that ought to help jobseekers. We restrict any endorsement that demand for money and strictly advice against sharing personal or bank related information. If you notice deception or fraudulent, send us an email at For further details, please read more »