U. S . Embassy Nairobi - Visa Assistant Jobs In Kenya

Visa Assistant Job | Administrative / Clerical Job, Environment / Horticulture Job, Customer Relations Jobs

Announcement Number: Nairobi-2021-055

Hiring Agency: Embassy Nairobi

Position Title: Visa Assistant - All Interested Applicants

Open Period: 08/10/2021 - 08/24/2021

The U.S. Mission in Nairobi is seeking eligible and qualified applicants for the position of Visa Assistant.

Description

The jobholder will screen and prepare Immigrant Visa (IV) applications according to a complex set of laws and procedures. Procedures are standardized and policies are clearly defined. The jobholder will file and track the status of cases through a computerized system, print visas, and perform quality checks on all documents. The position also involves translation duties, frequent public interaction, the handling of sensitive personal information, drafting letters, email correspondence, and the use of multiple computer databases and applications. The jobholder maintains a strong working knowledge of consular district geography, including cultural considerations for the six designated countries (Kenya, Burundi, Uganda, Eritrea, South Sudan and Somalia) for which U.S. Embassy Nairobi processes IV/DV cases. The incumbent reports to and is supervised by the LES supervisor of the IV/DV Unit.

Education

A high school diploma and 2 years of college studies are required.

Level 4 proficiency in English (reading/speaking/writing) is required; Level 3 proficiency in Somali or Kiswahili (reading/speaking/writing) is also required.

More Details on Experience

Minimum of 4 years experience in an office environment translating for the public as needed, handling administrative-related duties and providing customer service is required.


Experience in an office environment handling administrative duties and dealing with customer service.

More Details on Skills

 

Excellent communication skills and ability to work under pressure.

Strong writing and typing skills (will be tested) are required.

Strong computer skills (will be tested on Microsoft Word and Excel) is required.

Basic numerical skill is required.

The ability to lift moderately heavy items is required.

 

How To Apply Visa Assistant Job

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, colour, religion, sex, national origin, age, disability, political affiliation.

All applications are to be submitted through the link before 24th August 2021 https://erajobs.state.gov/dos-era/vacancy/viewVacancyDetail.hms?_ref=dnbiqwdnpt0&returnToSearch=true&jnum=25772&orgId=25

Details
Reference NoNairobi-2021-055
Seniority LevelNone
Experience4 Years
IndustryAdministrative / ClericalEnvironment / HorticultureCustomer Relations
Employment TypeContract
SalaryCompetitive
Job FunctionsCustomer Service
StatusPublished
Job LocationNairobi
Application DeadlineTue, Aug 24th 2021

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