Common IT Job Interview Questions

How to Answer the Common Job Interview Questions | Common IT Job Interview Questions

When you are interviewing for an Information Technology (IT) job, in addition to the common interview questions you will be asked during a job interview, you will be asked more focused and specific technical questions about your technical abilities, certifications or IT methodologies.

Take a look at some of the questions you can expect to hear during your interview, along with great answers you can give to impress the interviewers.

Tell Me About a Work Problem That Required a Complicated Solution and How You Worked With Your Team to Resolve It?

Employers are exploring several skill sets with this question, which is a favorite among IT interviewers. Problem-solving is the obvious one, but they’re also hoping to learn about how you approach teamwork, collaboration, listening, and communication with this question.

Sample Answer“I had a problem with a recent project when a software package didn’t work as promised. The program was designed to support our sales team and allow them to collect customer data, track contacts, and place and transfer orders to our warehouse for shipment and billing. After we installed the software, orders weren’t getting billed correctly. I met with each department to learn exactly what they needed. I brought in the outside vendor to add custom data fields to their program to allow for customer billing. My team updated the interface with accounts receivable, sales began to collect additional tax and vendor ID information, and we fixed the problem.”

What Current Certifications Do You Have?

When people ask for a list of current certifications in an interview, they want to see your commitment to learning new things and confirm your knowledge. Having a certification before you enter your IT interview shows you are eager to master critical business technology. Certifications can also be helpful to supplement work experience for those just beginning their IT careers.

Example: “When I first started as an IT manager at XYZ Company, I realized the business would be more productive if it switched to a multi-cloud infrastructure. I earned a Google Certified Professional Cloud Architect certification, which allowed me to develop cloud-based apps for the company. The business increased production by 20% as a result. I am also currently enrolled in a course to get my CISCO certification.”

What’s a New Software or Technology You Recently Worked With and How Did You Come to Learn It?

Interviewers are looking for your level of technology exposure and understanding here. You’ll want to stress to your interviewer how you acquired your skills, whether through school, vocational training, certification, previous jobs and projects, or a combination of these.

Answer: “Last year my employer offered Microsoft 365 certification and I took advantage of the opportunity to take the introductory classes. This certification is on cloud computing and MS 365 is a widely used package, so I was anxious to add this to my skill set. I was able to immediately apply what I learned and shared with my boss a couple of recent upgrades where we could use the SharePoint component of MS 365 to better connect with our remote locations. My boss agreed and I was able to transition us over to SharePoint, which saved everyone time and frustration and allowed us to complete every project more quickly than before.”

What Coding Languages Are You Comfortable With?

Depending on business needs, companies may require IT personnel to be skilled at specific coding languages. For example, a company hiring a software developer may require the candidate to know a registered coding language like Python or Java.

Example: “I am proficient in six coding languages: Python, JavaScript, Java, C++, CSS and HTML. I am also a quick learner and am passionate about coding. When I began coding at my first job, I was working on a landing page in a CMS editor and realized no one at the company knew how to code in CSS. I taught myself CSS by researching the topic online. It’s because of my desire to learn that I was able to complete the project successfully. The landing page went up ahead of the deadline.”

What Do You Do When It Looks Like a Project You Are Working on Might Miss a Deadline?

The employer wants to see how you handle obstacles and find solutions to them.

Sample Answer: “In school, I was assigned a project with three other classmates to create a basic program for automating email reminders that professional services firms could use with their clients. My role was to contact a dentist’s office, an accounting office, and a law firm, interview their administrative staff, learn about their appointment systems, and share findings with my team. They would then design the software interface. I knew their work depended on me getting the needs analysis done first. I rearranged my study schedule in order to do this quickly and was able to meet the deadline”

Explain An IT Concept In Simple Terms?

IT personnel should be able to explain highly technical ideas in terms that are relatable for people outside the information technology industry. Your response can show how you can present ideas to people who work with you.

Answer: “When explaining technical concepts to my nontechnical colleagues, I think about how I’d explain this to my dad. He really wanted to set up a website for his small business, but didn’t have a lot of experience or familiarity with web design. I helped him get started using a platform that does a lot of the coding work for you, but he still wanted to understand how things worked behind the scenes. For each question, I broke it down using analogies—for example I compared APIs to a restaurant menu. Where there was a disconnect, I’d sometimes pull up introductory videos explaining a topic and watch them myself to see how others would explain this same topic. Then I would sit down with him and show him how things worked on the back end with these explanations in mind.”

Tell Me About  A Work Product You Delivered That You’re Particularly Proud Of?

Hiring managers want to hear about your successes and understand what you see as big wins at work. It’s also a subtle way to learn about your style and see how you collaborate with others to accomplish things.

How to Answer: “I support a field office that developed a special commission schedule for their salespeople. Unlike other offices, these employees represent multiple product lines with different commission structures. I worked with the office to create a custom incentive program that pulled data from their sales and assigned different commissions based on which product line was sold. It was a custom program that made it easier for the sales team to predict their monthly compensation.

“The program was a big hit with the manager and her team. The increased visibility ended up motivating the sales team to make more sales and earn higher commissions. It was great to see how my behind-the-scenes work not only helped my colleagues perform better and earn more, but also brought in more revenue for the company.”

Conclusion;

In this ever evolving digital world, IT Jobs are increasing in demand, you must set yourself apart and offer unique skills and knowledge. Ready to ace your next interview? Let an Interview expert walk you through the whole process and ensure you get that second call back!

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