Customer Sales Team Leader Job

Customer Sales Team Leader Job, Sales & Marketing Kenyan Job Vacancies, 

KOKO Networks is a venture-backed technology company currently operating in Kenya and India. Our mission is to imagine and deliver technology that transforms life in the world’s fastest growing cities. We build and deploy cloud-connected “KOKO Points” inside local retail outlets, which provide mass market consumer goods in partnership with major suppliers. Our first solution is liquid ethanol cooking fuel, which offers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the operator of Shell-branded fuel infrastructure across Africa. KOKO offers a fast-paced and highly collaborative work environment with significant opportunities for professional growth. We are looking for people who share our passion for technology and our vision for global impact.

Your Role

As Customer Sales Team Leader, you will drive KOKO’s business growth by leading a team of Customer Sales Representatives (CSRs) to sell KOKO Cookers in assigned territories. You will use your leadership skills and drive to create sales plans, coordinate field sales activities aimed at household and kibanda customers, and motivate your team of CSRs to achieve their sales targets.

Responsibilities

  • Oversee field sales activities for your team, including initiation of contact with potential activation partners (eg, businesses, chamas), conducting of sales pitches, closing of orders, and collection of customer payments
  • Lead a team of CSRs to meet their sales targets by providing coaching, supervision, and accountability
  • Organize and implement product demonstrations and other promotional activities in liaison with KOKO’s sales and marketing teams
  • Engage with customers and discover their wants and needs, both to pitch KOKO’s solution and share back customer requirements for future sales and marketing efforts
  • Ensure sales records and reports are accurate and up-to-date for your entire team
  • Train and develop CSRs to use KOKO sales tools, including our Android application, videos, brochures, and other digital tools
  • Ensure CSRs communicate openly and honestly with KOKO customers throughout the sales process
  • Build, manage, and maintain strong, positive customer relationships
  • Escalate customer queries, issues, and other feedback to senior management, as appropriate

Qualifications

  • University degree or equivalent
  • 2+ years of sales management experience, preferably with consumer goods or durables
  • Experience leading sales promotions/campaigns with a track record of success
  • Passion for selling consumer products that improve lives
  • Strong coaching, mentoring, and motivation skills
  • High degree of self-motivation & keen attention to detail
  • Excellent written and oral communication skills
  • Outstanding organizational and time management skills
  • Results orientation and comfort in a performance-driven work environment

How To Apply

KOKO Networks does not charge any fees to candidates who apply for jobs, at any stage of the application process. We do not require statutory documentation until you have accepted an offer from KOKO. We do not charge fees to process statutory documentation. If you receive a request for payment to apply for a job at KOKO, it is likely fraudulent. 
KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!


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