Fanisi HR - Reporting Analyst Job 2021

Reporting Analyst Job, IT Kenyan Jobs 2021, 

At Handyman Staffing, we offer staffing support and solutions to our clients. We are looking for a reporting analyst for our call center client.  He/she will ensure that all defined business reports are prepared and sent out in a timely manner.

Responsibilities

  • Ensure Timely preparation of daily, weekly, monthly, quarterly, and yearly client reports across all lines of business
  • Design new report templates as requested by managers
  • Perform ad-hoc statistical compilation and reporting as requested
  • Coordinate and educate team members on new reporting standards
  • Lead efforts to improve service level within the organization
  • Analyze data and develop written management reports
  • Develop and implement of new data collection, data validation and data quality operating procedures
  • Design and develop databases in line with the business’ best practices
  • Assist in automation of company reports across the business
  • Ensure accurate, complete, and secure storage of data in company databases
  • Collate, consolidate, validate, and maintain a consistent storage of data captured in trackers
  • Validation of forecasts as requested by the management on a timely basis

Qualifications

  • Experience in dynamic database design and maintenance
  • Experience in statistical software packages such as SPSS, SAS, R etc
  • Experience in data manipulation techniques such as data exploration, cleaning and importation
  • Strong reporting, Excel, SQL, and database background required
  • Experience with ecommerce, Web Analytics, and/or Call Center Operations is a plus
  • Analytical mindset
  • Must be good in figures
  • Excellent IT skills and proficient in database management
  • Integrity
  • Attention to detail and problem solving skills
  • Good communication skills
  • Report writing skills
  • Ability to prioritize and organize effectively
  • Ability to manage multiple projects
  • Ability to use software applications such as Microsoft Office Suite, Visio,
  • Ability to analyze key performance indicators/metrics.

How to Apply

If interested, please send your CV to recruitment@handymanstaffing.com by Friday 26th November 2021. Indicate ‘Reporting Analyst’ in the subject. Only those shortlisted will be contacted.

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